Hmm, this is odd that it doesn't work we tested it and it worked. You could potentially could store those next to vcsserver/hooks.py inside ~/.rccontrol/vcsserver-1/profile/etc where vcsserver sources are.
Then you could use vcsserver.your_hooks format as the builtin ones...
maybe you disabled executing pull/push hooks ?
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oh this one..all of them are enabled...one more item I didn't see the rcextensions folder/file anywhere.I am not sure ow much important it is.We are using CE edition...and just want to execute our custom hooks not sure if need to configure this for custom hooks as well